Findings and recommendations from the first in-depth GPC analysis:
The Singapore Report

IMI and the GPC Central Organising Group are pleased to share with you The Singapore Report, an in-depth analysis of the voting results from the inaugural GPC Series event held in Singapore, March 17-18, 2016. 

End 2016 by getting ready to improve your Dispute Resolution practices in 2017 - Get the GPC Singapore Report today!

Read the Executive Summary

Download The Full Report

The report demonstrates the way in which the data collected during the GPC Series can be used and the uniqueness of this project. It is a “must read” for all dispute resolution professionals and contains many lessons and recommendations that may benefit not only the Singaporean dispute resolution community, but all stakeholders involved in dispute resolution services worldwide.

The conclusions of this report include many surprises and some findings that are less surprising, but nevertheless there are important gaps between what users/parties need and expect, and the services and recommendations they are receiving. These include:

  • Parties often have a different perception of what they need, want or expect from commercial dispute resolution processes, including non-financial factors.
  • Several possible solutions that appear to be universally preferred by all stakeholders are currently not being proposed, such as ways of combining adjudicative and non-adjudicate process.
  • What providers believe parties want may not in fact be what they first require when initiating new proceedings.
  • The way that the market meets these needs, wants and expectations is closely linked to the extent to which advisors and providers are familiar with and can tailor their practice and/or processes to accommodate the level of ‘dispute-savviness’ of a given party.
  • Achievable strategies that have the potential to raise awareness of “appropriate dispute resolution” (ADR) and promote change are being identified, and the courts clearly have an important role to play in this evolution.
  • Long-term, there appears to be an appetite for a shift away from traditional adversarial approaches to more bespoke processes, that factor in not only costs, time and outcomes.

Read the Executive Summary

Download The Full Report

January 26, 2017
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Hong Kong
February 23, 2017
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San Francisco
February 24, 2017
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*Founder Sponsors: Herbert Smith Freehills, Singapore International Dispute Resolution Academy, PWC, JAMS, AkzoNobel, BAC/BIAC, Shell and ICDR.